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bookings
BOOKING PROCEDURE
Please direct all enquiries and correspondence to –
jaynewarton@hotmail.com
Jayne Warton
Cumbrae Holiday Agency
Capri
67 Rockhead Street
Delabole
Cornwall
PL33 9BY
Telephone 01840 214888
PROVISIONAL BOOKINGS
If you made a provisional booking by phone or email, this will be held for four days.
TERMS OF PAYMENT
The booking form and a deposit of 30% of the total holiday price or £100.00 per week (or part week), whichever is the greater to be paid immediately. This deposit is non-refundable. Balance (including any amounts due for pets) due six weeks prior to arrival. For bookings made less than eight weeks before arrival, total payment due immediately. Very late bookings, which warrant payment on arrival, should be paid for in cash. Receipts (by email of choice, or post otherwise) will be sent for all payments, and directions and key instructions with final receipt.
METHODS OF PAYMENT
Cheque payable to Cumbrae Holiday Agency and sent by post. Cheques must be accompanied with a booking form. Use the link to select booking form to print. Make sure you have read the BOOKING CONDITIONS.
Debit card payment by telephone. You will need to supply details as requested on the booking form. Make sure you have read the BOOKING CONDITIONS. I do not accept payment by American Express sorry.
Credit card payment by telephone. Please note these are subject to a 2.5% handling fee. You will need to supply details as requested on the booking form. Make sure you have read the BOOKING CONDITIONS. I do not accept payment by American Express sorry.
CANCELLATIONS
Please inform us in writing if you have to cancel. We will then try to re-let your dates. If we are successful, you will no longer be liable to pay the balance owing. This applies to any cancellation regardless of when or why it is made. We most strongly urge visitors to take a cancellation insurance policy (we will send details of this with the receipt for your deposit). You should take this insurance when you pay the deposit as the balance will still be due according to the terms of payment above even if you cancel before the balance due date.